You will receive a booking confirmation by email shortly. If you do not receive this please check your junk folder. Please read the booking confirmation carefully, checking that all the information is correct. Please also read the ‘Important information about your booking’ that follows. If you have any questions, simply email us on: [email protected]
For some inspiration before your holiday you can follow the Azul blog – with free exercise and nutrition tips, articles about healthy and happy living, delicious recipes and lots more to get you excited about your Azul holiday.
We will email you with your airport transfer arrangements ahead of your arrival.
We look forward to meeting you. Wishing you abundant health and happiness in the meantime,
The Azul Team
Important information about your booking
If you have food allergies, you must send full details of this in an email to [email protected] no sooner than one week prior to your arrival.
If you have any questions or concerns please contact us and we will do our best to help you. We are understanding of any problems that may arise – however, please accept that these are the standard terms for cancellation.
You, or a member of your party, may cancel the booking at any time providing that the cancellation is communicated to us in writing.
As cancellation incurs administrative costs, we will retain a 35 euro administration fee and in addition will apply cancellation charges up to the maximum shown as follows:
49 days or more before the start of your holiday: 10% of total cost
29 – 48 days: 25% of total cost
28 – 22 days: 50% of total cost
21 – 8 days: 75% of total cost
7 days or fewer: 100% of total cost
The guest will also be responsible to pay any bank charges incurred for deposit refunds.
Azul accepts no responsibility for cancellation due to flight companies cancelling flights or the clients inability / validity to travel. This is usually covered under your own travel insurance so please arrange adequate travel insurance at the time of booking.